Crisis Communications in the Built Environment sector

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In a sector built on a complex network of relationships, we understand that protecting your reputation is vital. PLMR has extensive experience providing critical communications support when organisations are faced with difficult and challenging situations. The way you are perceived really matters so it is important to have a plan in place to protect against any reputational damage.

Our crisis communications work has two main elements:

  • At the start, we will conduct a thorough audit of your organisation and communications protocols. We’ll find the weaknesses before a journalist can expose them, and we’ll put in place the required communications frameworks you need so that you are fully prepared.
  • If a crisis occurs, the PLMR crisis communications team is on call around-the-clock to take the swift and effective action to manage and mitigate reputational threats allowing you to concentrate on operational considerations.


PLMR has worked with a wide range of professional services companies across the legal, financial services and recruitment sectors to provide strategic advice and communications support when it is needed most.

How PLMR Genesis helped build Care UK’s reputation in Suffolk
How PLMR Genesis helped Havebury Housing manage their reputation with local, regional and national stakeholders

Built Environment

Crisis Comms

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PLMR’s crisis communications experience is second to none, and includes pre-emptive and reactive work across traditional and social media channels. We work with a range of organisations to offer critical communication support when they are faced with difficult and challenging scenarios.