CASE STUDY

My Diabetes

How PLMR Genesis helped My Diabetes improve referrals
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Client

My Diabetes

Sector

Social Care

Healthcare

Services provided

Public Relations

Social Media Management

Digital Marketing

Video Production

Graphic Design

The Situation

Diabetes teams from three Clinical Commissioning Groups in the North Essex and Suffolk NHS Strategic Transformation Partnership (STP) joined up and commissioned PLMR Genesis to create an awareness campaign targeted at people living with Type 1 and Type 2 diabetes and their Healthcare Professionals.

PLMR Genesis was tasked with improving referral and take-up of education courses by people newly diagnosed with Type 1 and Type 2 diabetes. Education would be vital to giving the knowledge and confidence to effectively self-manage their condition and would directly impact treatment targets.

What we did

The two-month My Diabetes campaign had striking creatives, strong calls to action, digital advertising, PR and printed materials for GPs and healthcare professionals. Patients were directed to the microsite www.mydiabetes.org.uk and a post code search function linked them with their local diabetes team.

The Result

The two-month campaign produced the following results: – 11,696 new website users – 1,710 postcode searches – 285 enquiries for booking education courses

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PLMR’s crisis communications experience is second to none, and includes pre-emptive and reactive work across traditional and social media channels. We work with a range of organisations to offer critical communication support when they are faced with difficult and challenging scenarios.

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