CASE STUDY

Ford Retail

How PLMR Genesis helped Ford Retail build their brand profile and reputation

The Situation

Ford Retail is the dealership division of Ford Motor Company in the UK, operating 50 dealerships across England and in Northern Ireland, as well as managing fleet sales and service.

To build brand profile and reputation in each of the local markets served by the company’s dealerships, together with increasing footfall. Additionally, raise sector awareness of Ford Retail to attract good quality talent.

What we did

A national PR programme was created involving a range of events and activities to create strong CSR-based news hooks as well as footfall, whilst also placing editorials in motoring pages of local media. Ongoing trade PR supported the corporate objectives.

The Result

The programme’s success was measured by the fact that it was run for over 7 years, with considerable positive feedback received from dealership managers across the network. PLMR Genesis’ work was recognised by winning the CIPR’s Best Automotive Campaign national award.

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PLMR’s crisis communications experience is second to none, and includes pre-emptive and reactive work across traditional and social media channels. We work with a range of organisations to offer critical communication support when they are faced with difficult and challenging scenarios.

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