Crisis Communications in the Transport and Infrastructure sectors

PLMR provides crisis communications and reputational management support to a number of transport providers. We are there in advance of potentially reputationally damaging issues arising and are on hand to respond and navigate any crisis as it unfolds.

From train services suffering delays and logistics companies failing to make deliveries on time, the potential for any transport company to suddenly find itself in the eye of a media-storm is immense. Being prepared and understand how to respond in the event of a crisis is crucial to the success of tech companies – particularly as they companies look to upscale and grow.

PLMR offers a comprehensive range of crisis communications and reputation management services:

  • Undertaking an audit and review of existing crisis communications plans and protocols for an organisation
  • Providing bespoke media training – for both TV and radio – to key spokesperson across an organisation’s senior leadership team. We are there to make sure that, in the event of a crisis, a business’s CEO is confident and comfortable handling any media interview
  • Providing 24/7 support and advice to clients in the event of a crisis, including appropriate media and stakeholder responses, acting as a press office and determining the right strategy to navigate the crisis and minimise reputational impact

 

 

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Crisis Comms

Transport and Infrastructure

Our work in this specialism

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PLMR’s crisis communications experience is second to none, and includes pre-emptive and reactive work across traditional and social media channels. We work with a range of organisations to offer critical communication support when they are faced with difficult and challenging scenarios.